TERMS AND CONDITIONS

Middlebury Campus Storage is owned and operated by Green-Box Storage LLC. This Agreement contains the complete terms and conditions under which Green-Box Storage, LLC. ("GBS") provides services to the Customer.

Definitions

1.      Pickup- The agreed upon date and time between GBS and the Customer, where GBS will take the belongings of the Customer into GBS’ possession.

2.      Service- The overall storage process that includes the pickup, transportation, storage, and drop-off of the Customer’s boxes and other items. Service begins with pickup and ends with drop-off.

3.      Drop-off- The agreed upon date and time between GBS and the Customer, where the Customer will take the belongings from GBS into the Customer’s possession.

4.      Customer- The person that subscribes, purchases, or otherwise uses any GBS service.

5. Item- Box, plastic bin, mini fridge or any other item that is listed on the Pricing page of website. This does not include items that are placed inside of each box, plastic bin etc.

The storage service provided by GBS includes the pickup, transportation, storage, and drop-off of the Customer’s boxes and other items. The Customer recognizes that only loss or damage caused by GBS will be covered by the GBS insurance policy. Only visible physical damage to the exterior of the item will activate any insurance claim on the item. The Customer agrees that they will not store any items that are prohibited by law or regulations of any federal, state, provincial, or local government in the U.S. GBS will not store packages containing liquids, and the Customer acknowledges that they are liable for any damage their storage contents may inflict on the property of others. GBS reserves the right to open and search any package to ensure that the enclosed items comply with the Terms and Conditions. GBS reserves the right to refuse to store of any package at its sole discretion. The Customer agrees to pay the cost of the service after their items are picked up. The Customer agrees to pay any applicable fees as specified in the Terms and Conditions. The Customer hereby authorizes GBS to charge their credit card or bank account for any fee that may be incurred based on these Terms and Conditions. Checks and cash are not accepted as forms of payment for the services provided by GBS. The Customer acknowledges that they remain indebted to GBS for any balance owed on their account as a result of invalid credit card information, GBS's inability to receive credit card or check charge authorizations, or for any other reason which prevents GBS from being paid for the services and any additional fees. If the Customer has failed to pay the charges for the services or any additional fees prior to the date of scheduled delivery of packages, GBS reserves the right to hold the Customer's possessions until payment has been received in full. The Customer acknowledges that their failure to pay their account in full prior to the delivery date could result in a change in the delivery date and the assessment of additional fees. The Customer acknowledges that Greenbox does not pro-rate monthly storage fees. For example, if the Customer requests that Greenbox stores the Customer’s item for longer then six months but less than seven months, the Customer will be charged for seven months of storage. This non pro-ration policy applies to every month that Greenbox stores the Customer’s items. The Customer acknowledges that the released value of each box or item stored using GBS’ service is no greater than $100. The Customer agrees that GBS' liability is limited to $100. The Customer agrees to; be present during the specified pickup period as determined by GBS, be present during the specified drop-off period as determined by GBS, take all necessary steps to communicate with GBS to ensure the pickup and drop-off processes run smoothly. The Customer realizes that GBS’ may change the drop-off in good faith, and agrees to continue paying the storage cost until their belongings are successfully returned. The Customer understands that they will have no access to their stored items at any point during the service period. The Customer acknowledges that they will not be able to cancel the service at any point while their belongings are in the possession of GBS. The “service period” is defined as the requested pickup date and the requested drop off date, as per the information provided from the customer, either on the Greenbox website, Order Portal, or through any communication with a Greenbox reprepresentative. If the customer cancels their order before their belongings are picked up by GBS, the customer may be subject to a “Cancellation Fee” of up to $45. If the Customer must have a pickup or drop-off date that is not an option on the GBS website, they may be subject to a “Custom Pick Up/Drop Off Fee” up to $59. If the Customer is not present during any pickup or drop-off, they may be subject to “No Show Fee” up to $75. The Customer grants GBS the permission to take their belongings to storage facility at the sole discretion of GBS. If the customer must change their pickup or drop-off date or time, they must do so 72 hours before the scheduled pickup or drop-off. Any change within 72 hours of the pickup or drop-off may incur a “Late Pickup Change Fee” or “Late Drop Off Change Fee” up to $75. Additionally, GBS reserves the right to refuse any request to change the Customer’s pickup date or drop-off date at GBS’ sole discretion. If the Customer does not pay their first invoice, any monthly fee, or any other fee by the due date specified, they may be liable to a “Late Payment Fee” which is comprised of a flat $25 fee plus $5 per day the payment is outstanding. GBS distributes packing materials including boxes and tape to its customers (while supplies last). For each box that the Customer takes but does not use for storage or return, a $10 fee is charged. The Customer acknowledges that GBS will not be held liable for any damage to the Customer’s belongings before pickup occurs or after drop-off occurs. If there is a circumstance where the Customer does not respond to GBS’ attempts to contact the Customer during drop-off, GBS will retain the customer’s belongings for 30 days. If the Customer does not contact GBS within 30 days after the scheduled drop-off and receive their belongings, the Customer agrees that the belongings will become permanent possession of GBS with which GBS has the sole discretion to do what it pleases with the belongings and the Customer may be subject to a $125 fee. The Customer hereby agrees to assume all risk of loss, including damage or loss by burglary, fire, vandalism or vermin. The Customer acknowledges that the GBS Insurance Policy does not cover cash, jewelry, coins, damage to electronic equipment, collectibles, mirrors or other frail items, improperly packed items, concealed damage, unpacked items (eg. Bicycles, televisions, furniture, golf clubs etc.). GBS’ storage units are not climate controlled. The GBS insurance policy does not cover any damage of goods relating to storing any items below or above its recommended temperature. The Customer acknowledges that GBS will not be held liable for any damage that may occur to items inside a box or packaging without evidence of damage to the outside of the box or packaging. All insurance coverage is expressly limited to the period that the Customer’s belongings are in the custody of GBS. Any damaged cartons must be inspected in the presence of a GBS representative at the time of drop-off to confirm damage. All damaged boxes must be opened at the time of delivery, at which time the GBS representative will document the damage. For loss of stored packages, the Customer must notify the GBS representative of the loss at the time of delivery of the other packages and sign the delivery receipt amended for the lost package. The missing items must be noted on the form and signed off by the GBS representative. The Customer agrees to first claim any loss against any insurance carried by the Customer or the Customer's parents, if available. Except as specifically provided in this Agreement, the Customer waives any claims for damage or loss of any article against GBS and its employees. The Customer hereby authorizes GBS to charge the Customer-provided credit card or bank account for the balance owing for the services rendered and any additional fees. The Customer expressly releases and holds GBS, and its agents and employees harmless from any and all costs of processing any claim or defending any claim arising from this Agreement. The Customer expressly acknowledges that GBS is not a professional storer, mover or common carrier and waives the right to hold GBS to any laws or standards governing storers, movers or carriers.